Privacy Policy

Scope

In this privacy policy 'we', 'us', and 'our' refers to the Ministry of Urban Development, Government of Uttar Pradesh. Please read the Privacy Policy carefully as they apply to your use of (a) the internet site www.kumbh.org or any other Ministry of Urban Development, Government of Uttar Pradesh owned and operated internet site, including but not limited to kumbh.gov.in (the Site(s)) and any microsites contained therein; and/or (b) our mobile application (our "Mobile App", collectively with our Website our "Platform(s)"), whether as a guest or a registered user. Use of our Platform(s) includes accessing, browsing or registering to use our Platform(s). Your continued use of this Platform provides your unconditional consent to us collecting, storing, using, and disclosing your personal information in the manner set out below. This privacy policy is subject to, and must be read in conjunction with, our Terms of Use. This Policy applies to all external parties, namely, visitors to Ministry of Urban Development, Government of Uttar Pradesh websites and social media pages, subscribers to Ministry of Urban Development, Government of Uttar Pradesh briefings and marketing materials, and any other individual whose personal information may be collected, stored and used by Ministry of Urban Development, Government of Uttar Pradesh or its offices. This Policy also applies to Ministry of Urban Development, Government of Uttar Pradesh's management of personal information across all of its offices (in India and internationally). We have provided this Privacy Policy to help you, the user, understand how we collect, use and protect your information when you visit and use any of Ministry of Urban Development, Government of Uttar Pradesh's websites, mobile applications, microsites, social media platforms, tools, and any other technological platforms in whatever form (the "Platform(s)"), and how that information will be treated. Please read the following carefully to understand our views and practices regarding your information and how we will treat it. If you are not familiar with certain terms, please familiarize yourself with such in the key terms section of this policy.

Policy

Ministry of Urban Development, Government of Uttar Pradesh understands that the right of individuals to their privacy is important, and demonstrates this by respecting the privacy of the users at all times.

How Ministry of Urban Development, Government of Uttar Pradesh collects personal information

Ministry of Urban Development, Government of Uttar Pradesh collects personal information only by lawful and fair means, where it is reasonably necessary for or directly related to Ministry of Urban Development functions. It is Ministry of Urban Development, Government of Uttar Pradesh's usual practice to collect personal information directly from you when you deal with Ministry of Urban Development, Government of Uttar Pradesh by phone, letter, email, face-to-face or online, including when you:

  • Make an enquiry with Ministry of Urban Development, Government of Uttar Pradesh;
  • Register an account on a Platform of Ministry of Urban Development, Government of Uttar Pradesh;
  • Subscribe to a newsletter or register to receive brochures (e.g. through a Ministry of Urban Development, Government of Uttar Pradesh Platform);
  • Apply to attend or exhibit at a Ministry of Urban Development, Government of Uttar Pradesh event;
  • Enter a promotion or competition, including at a Ministry of Urban Development, Government of Uttar Pradesh event or through a Ministry of Urban Development, Government of Uttar Pradesh websites;
  • Have business dealings with Ministry of Urban Development, Government of Uttar Pradesh (whether as job applicant, as an employee of one of Ministry of Urban Development, Government of Uttar Pradesh's external service providers, if you work for a government agency Ministry of Urban Development, Government of Uttar Pradesh deals with, in the context of a transaction, or if you volunteer personal information to Ministry of Urban Development, Government of Uttar Pradesh).

Where it is practicable, you may choose to remain anonymous or adopt a pseudonym when dealing with Ministry of Urban Development, Government of Uttar Pradesh.

Personal information that Ministry of Urban Development, Government of Uttar Pradesh collects

The types of personal information that Ministry of Urban Development, Government of Uttar Pradesh collects will depend on the nature of your dealings with its products and services and may include your name, contact details, photographic information, your views and opinions about Ministry of Urban Development, Government of Uttar Pradesh services, travel information. In particular:

  • If you are a travel agent who registers on a Ministry of Urban Development, Government of Uttar Pradesh website, your name, gender, date of birth, job title, email address and business contact details will be collected.
  • If you are a traveller or tourist who registers to receive e-newsletters from Ministry of Urban Development, Government of Uttar Pradesh or registers to create an account on the Ministry of Urban Development, Government of Uttar Pradesh website to customise your web experience, your name, address, email address, age group and information about what type of holiday you are looking for will be collected. This is so Ministry of Urban Development, Government of Uttar Pradesh can provide you with material likely to be of interest to you.
  • If you deal with Ministry of Urban Development, Government of Uttar Pradesh in the course of business, Ministry of Urban Development, Government of Uttar Pradesh will generally collect only your business contact details (so Ministry of Urban Development, Government of Uttar Pradesh can communicate with you for normal business purposes).
  • Ministry of Urban Development, Government of Uttar Pradesh also collects personal information about its employees and contractors (personnel records).
  • If you make a complaint, Ministry of Urban Development, Government of Uttar Pradesh will generally collect your name, address or email address and details about the complaint.

How Ministry of Urban Development, Government of Uttar Pradesh uses and discloses personal information

Ministry of Urban Development, Government of Uttar Pradesh will only use and disclose personal information for the purpose for which it was collected. For example, if you register on a Ministry of Urban Development, Government of Uttar Pradesh website to receive information about travelling to India, Ministry of Urban Development, Government of Uttar Pradesh will use your name and email address to send you this information. Other examples include use or disclosure for the purpose of:

  • Providing you with the publications or services you have requested;
  • Marketing communications;
  • Complaint handling;
  • Performing specific statutory or administrative functions.

Examples of third parties that Ministry of Urban Development, Government of Uttar Pradesh may disclose your personal information to include state authorities in the course of conducting trade events, external service providers such as IT consultants, professional advisers, publishing houses and marketing/advertising agencies, or business partners with whom Ministry of Urban Development, Government of Uttar Pradesh has a formal contractual relationship with.

Ministry of Urban Development, Government of Uttar Pradesh will not use or disclose personal information for a purpose other than that for which it was collected unless:

  • Your consent is obtained;
  • Ministry of Urban Development, Government of Uttar Pradesh is required to, or authorised by an Indian law or a court or tribunal order; or,

Ministry of Urban Development, Government of Uttar Pradesh may also use or disclose your personal information for a secondary purpose related to, or directly related to, the purpose of collection where you would reasonably expect that your information would be used for this other purpose. These secondary purposes may include activities such as public education or quality assurance. At or before the time Ministry of Urban Development, Government of Uttar Pradesh collects your personal information (or as soon as practical afterwards), Ministry of Urban Development, Government of Uttar Pradesh will take such steps as are reasonable in the circumstances to provide you with a collection notice containing the following information setting out, among other things, the purpose of collection.

Disclosure of personal information overseas

It is possible that Ministry of Urban Development, Government of Uttar Pradesh will disclose your personal information overseas as part of its marketing functions. Countries in which recipients are likely to be located include those where Ministry of Urban Development, Government of Uttar Pradesh has regional offices located including the USA, UK, China, Japan, Singapore, Germany, Dubai, and Russia.

Ministry of Urban Development, Government of Uttar Pradesh does not disclose your personal information to any overseas recipient unless one of the following applies:

  • The recipient is subject to a law or binding scheme substantially similar to the Indian rules and regulations, including mechanisms for enforcement.
  • You have consented to the disclosure after being expressly informed that Ministry of Urban Development, Government of Uttar Pradesh will not be taking reasonable steps to ensure that the overseas recipient does not breach any privacy laws as per Indian laws.
  • It is required or authorised by law.
  • It is required or authorised by an international agreement relating to information sharing to which India is a party.
  • It is reasonably necessary for an enforcement related activity conducted by, or on behalf of, an enforcement body and the recipient performs similar functions.

Security of personal information

Ministry of Urban Development, Government of Uttar Pradesh takes security of personal information seriously and has implemented a range of physical and electronic security measures to protect your personal information from unauthorised access, use, modification, disclosure or misuse including the implementation of firewalls.

Electronic records of personal information collected by Ministry of Urban Development, Government of Uttar Pradesh are stored in databases that are hosted on servers in India. Ministry of Urban Development, Government of Uttar Pradesh's IT systems are protected by appropriate IT security measures.

Ministry of Urban Development, Government of Uttar Pradesh also requires its staff to ensure that paper records containing personal information are stored securely. Ministry of Urban Development, Government of Uttar Pradesh's employees are bound by confidentiality obligations as a condition of their employment, and this extends to ensuring that personal information collected by Ministry of Urban Development, Government of Uttar Pradesh is kept confidential.

Online privacy issues

If you use Ministry of Urban Development, Government of Uttar Pradesh's Platform(s) including websites (including kumbh.gov.in) and/or app, information is recorded about your visit for web and/or app personalisation, research and statistical and reporting purposes as well as to allow Ministry of Urban Development, Government of Uttar Pradesh to improve its websites, products and services.

Ministry of Urban Development, Government of Uttar Pradesh also uses cookies and session tools to improve your experience when visiting its sites. The information collected may include your IP address, the referring site and the pages visited on Ministry of Urban Development, Government of Uttar Pradesh's site. IP addresses are logged to track a user's session while the user remains anonymous. Ministry of Urban Development, Government of Uttar Pradesh analyses this data for certain trends and statistics, such as which parts of Ministry of Urban Development, Government of Uttar Pradesh websites users are visiting and how long they spend there. Ministry of Urban Development, Government of Uttar Pradesh does not link your IP addresses to anything that identifies you.

In general, you can visit Ministry of Urban Development, Government of Uttar Pradesh's Platform(s) without telling Ministry of Urban Development, Government of Uttar Pradesh who you are or revealing any personal information about yourself. However, there are times when Ministry of Urban Development, Government of Uttar Pradesh may need to collect your personal information. For instance, if you register to receive Ministry of Urban Development, Government of Uttar Pradesh publications or to attend an event, Ministry of Urban Development, Government of Uttar Pradesh will need to collect some personal information from you for this purpose. In this case, Ministry of Urban Development, Government of Uttar Pradesh will provide notice and seek your permission to send you further electronic communications, and for your personal information to be stored in its databases. If at any time after submitting your personal information to Ministry of Urban Development, Government of Uttar Pradesh you would no longer like to receive information, simply follow the "unsubscribe" directions at the end of any email communications you receive, or contact Ministry of Urban Development, Government of Uttar Pradesh using the contact details listed at the end of this Policy.

No attempt will be made by Ministry of Urban Development, Government of Uttar Pradesh to identify website users or their browsing activities except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant to inspect server logs. The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by Ministry of Urban Development, Government of Uttar Pradesh. Where you use Ministry of Urban Development, Government of Uttar Pradesh's social media pages (such as Facebook or Instagram or Twitter) Ministry of Urban Development, Government of Uttar Pradesh will not collect any personal information about you without your consent.

Cookies

Some Ministry of Urban Development, Government of Uttar Pradesh webpages use cookies which are small files that may be placed on your hard disk for recordkeeping purposes. A cookie helps Ministry of Urban Development, Government of Uttar Pradesh remember who you are and can make your subsequent visits to the webpage simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, by not accepting cookies, some webpages may not display properly or you may not be permitted to access certain information. No personal information is stored within Ministry of Urban Development, Government of Uttar Pradesh's cookies. Cookies are important for Ministry of Urban Development, Government of Uttar Pradesh websites and are used to provide the best possible online experience. By continuing to use this site you are consenting to their use.

Online security

Ministry of Urban Development, Government of Uttar Pradesh strives to ensure the security, integrity and privacy of personal information submitted to its websites, and periodically updates its security measures in light of current technologies. You need to be aware of inherent risks associated with the transmission of information via the Internet. Ministry of Urban Development, Government of Uttar Pradesh cannot guarantee or warrant the security of any personal information you submit to its websites. If you have concerns in this regard, Ministry of Urban Development, Government of Uttar Pradesh has other ways of obtaining and providing information. Postal services, phone and fax facilities are available.

Ministry of Urban Development, Government of Uttar Pradesh websites may also be linked to websites operated by third parties. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement or approval of these websites. Visitors to those websites should refer to their separate privacy policies and practices, e.g. and Adobe packages.

Complaints

If you wish to complain about how Ministry of Urban Development, Government of Uttar Pradesh manages personal information, you should submit a written complaint by post or email to kumbhmeladhikari-up@nic.in, using the contact details set out in this policy. Ministry of Urban Development, Government of Uttar Pradesh will endeavour to respond to your complaint within 30 days.

If you are not satisfied with Ministry of Urban Development, Government of Uttar Pradesh's response, you may make a written complaint to the Mela Adhikari, The Ministry of Urban Development, Government of Uttar Pradesh.

Contact information

If you have any questions about this Policy or if you wish to make a complaint, contact the Mela Adhikari of the Ministry of Urban Development, Government of Uttar Pradesh using the following contact details:

  • By email kumbhmeladhikari-up@nic.in
  • By post Ministry of Urban Development, Triveni Bhawan, Veni Bandh Daraganj, Prayagraj, Allahabad Uttar Pradesh
  • By phone +91 532 2500775 / +91 532 2504011

Ministry of Urban Development, Government of Uttar Pradesh periodically reviews this Policy and reserves the right at its discretion to modify or remove portions at any time. Any amendments will be notified by posting an updated version on its website.